Control Room Operator
The CRO course is designed to meet the needs of the new CRO position or who are already serving as a CRO.
Who Can Apply:
The course is open for everyone.
Next course starts on:
March-2024
Program Details
- Emergency Response Procedure: Understanding various emergency situations and initiate the appropriate response as per the organizational procedures.
- Communication and Monitoring: Be able to communicate using latest and available equipment and monitor CCTV and alarm panels.
- Incident Escalation Management: Solve and optimize the issues of incident escalation to bring order, structure, and additional resources to emergency situations.
Course Contents:
- Introduction to Control Room Operation.
- Roles and Functions of Control Room.
- Control Room Equipment, Communication, IT etc.
- Types and Range of Potential Incidents and Calls.
- Assessing the Calls and Deciding the Course of Action.
- HSE policies, relevant to Control Room.
- Active Listening Techniques.
- Communication with Emergency response Team.
- Organization’s Emergency Codes, Procedures and Alarm Signals.
- Common Errors Made in Control Room.
- Security Equipment Checks.
- Situation requiring Back-Up and Support.
- Conducting Efficient Change Over.
- Avoiding Fatigue and stress on the Job.
- Control Room Success Criteria.
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SEO Content related to this Course
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